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Warranty Condition
We warranty the provision of free services of the electrical product within the warranty
period, from its date of purchase from our Authorised Dealer. The period and conditions
of our warranty services are as follow.

1. The warranty covers services by SMART PENG SDN BHD. This warranty card
together with the receipt must be presented when servicing is required.
A. This warranty is valid only in Malaysia.

2. Repair services will be provided for defects arising from normal usage for the
Following period, commencing from the date of purchase from our Authorised
Dealer. (We warranty the provision of free services of the motor only.
This warranty does not cover parts such as plastic cover, bowls, containers, filters,
knifes, blades & etc...)
A. Technical service fee :.......................... 1 year

3. Under the following circumstances service and parts will be chargeable even
Within the warranty period:

A. Failure to present the warranty card and receipt when servicing is require
Full particulars not clearly shown or alterations made against actual
information, for eg, alteration of the date of purchase, warranty
seal altered or removed.

B. This unit being tampered with, altered in any way by any unauthorized
technicians or which has been subjected to misuse, negligence, or
accident. The warranty does not cover damage occurring in transit by
or from the customer.

C. The defect is caused by the attack of household pests, fire, lightning,
natural disasters, pollution, abnormal voltage or the usage of generator.

4. This warranty does not cover any of the electrical product's accessories.

5. A transport and postage charges RM 15.00 is applicable to all servicing needs.
(When necessary)

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